Privacy Policy

1. Introduction

At ISC, we attach paramount importance to the confidentiality and security of your personal data. This privacy policy explains how we collect, use, share and protect your information when you use our website and services, including the contact form.

We undertake to process your data in strict compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the French Data Protection Act.

2. Data collected

We collect the following data only when you voluntarily provide it to us, in particular through our contact form:

• Identification data: Full name.
• Contact data: Email address.
• Information about your request: Subject and content of your message (this data is processed in strict confidence as part of assessing your request).

3. Purposes of processing

Your personal data is collected for the following purposes:

• Responding to your contact requests.
• Improving the user experience on our site through analytics tools (see Cookies section).

The legal basis for processing is your consent (Art. 6.1.a GDPR), collected when the form is submitted.

4. Retention and security

Your contact and project data is retained for 3 years from our last contact, or until you request its deletion.

We implement appropriate technical and organizational measures (encryption, restricted access) to protect your data against alteration, loss or unauthorized access.

5. Cookie and analytics management

To understand how our site is used (interactions, scrolling, button effectiveness), we use audience analytics tools such as Google Analytics 4.

Consent: No tracking or analytics cookie is placed on your device without your explicit consent, collected through our cookie management banner. You can choose to accept or decline these cookies at any time.

If you decline, analytics tools (GA4) will be blocked and your browsing will not be tracked.

6. Your rights (GDPR)

In accordance with applicable regulations, you have the following rights over your personal data:

• Right of access and information.
• Right to rectification.
• Right to erasure (right to be forgotten).
• Right to restriction of processing.
• Right to withdraw your consent at any time.

To exercise these rights, you can contact us at any time via the contact form. We undertake to process your request within one month.

You also have the right to lodge a complaint with the CNIL, the French data protection authority.